Should be ZERO stars. The worst customer service from the print shop ever. Two lazy employees with no desire to assist with broken equipment. I will NEVER return to this store.
I was up visiting home from Florida for a few weeks visiting my mom. We had to stop by staples to get a few office supplies, I noticed an advertisement on the way in: $100 to Fix a Cracked/ Broken/ iPhone case. So while grabbing toner, ink and office supplies I agreed to have him fix my iPhone 6. I figured $100 for a new screen vs
I waited 15 minutes for the printer to spit out a receipt after I made copies. Staples as a whole needs to fix this. 5 minutes I can kind of understand, 15 is insane.
The staff is VERY nice. No complaints there.
Unfortunately, I had a bad experience. Sales associates were nowhere to be found, asked a cashier and waited for 5 minutes for him to page someone. Employee comes out, scans the barcode of product we needed, then disappears without saying a word. ?? We assumed he went "out back" to check for it? We continue walking around store, waiting (not even sure for what) A good ten minutes go by, another employee walks up to us and says "sorry, we don't have anymore." We ended up going to the Fairhaven staples on our way home and the second we walked in an employee greeted us and told us if we need any assistance just let him know. And...they had what we were looking for! So at least it was a happy ending.
Great experience. Fast service
Staples is a US Electronics Store based in Wareham, Massachusetts. Staples is located at 2421 Cranberry Hwy Suite 2, Wareham, MA 02571, USA.
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